There are two primary (and polar opposite) ways that nonprofit boards drive their chief executives nuts: disengagement and micro-management.

FADE IN:

INT. THE BOARDROOM – NIGHT

PETER, the board chair, invites Susan, the organization’s passionate chief executive, to begin her Executive Director Report as the next item on the board meeting agenda. Susan turns to page 12 of the 60-page board packet that she and her team have diligently...